About Your Visit
Welcome to our practice! To save you time and make your appointment efficient, we ask all our patients to come prepared for their appointment with completed paperwork. Find the forms that apply to you below, print, and complete them before you arrive at our office. Please arrive 30 minutes early. You may still be asked for some information and signatures, but this will reduce the time spent on paperwork before your appointment. Please remember to bring your insurance card to each appointment and let us know if there are any changes to your coverage.
Existing Patients: Please log into your Athena Health Patient Portal. Click on the logo to access.
The Patient Portal provides you with access to your health care information 24 hours a day. You can request appointments, view lab results, check your medication and more, all from your home computer or smartphone.
Medical Insurance and Your Prenatal Care
We are happy to assist you in any way that we can in billing our charges for prenatal care and delivery to your insurance carrier. You must realize, however, that all carrier coverage is not the same and you, the patient, need to be aware of your own insurance benefits. Our Patient Financial Counselor will meet with you early in your pregnancy to explain the charges and obstetric payment plan. We request that a maternity deposit be paid prior to your 28th week of pregnancy. This deposit includes deductibles and/or percentages not covered by your insurance company.
Most insurance companies pay a “Global Maternity Package” which includes up to 12 routine OB visits, delivery, and a post partum visit. This package does not include visits for complications or non-obstetric medical care, which will be billed separately. Our billing policies are in accordance with AMA-CPT guidelines. All ultrasound(s), lab work, and services provided outside the “Global Maternity Package” must be paid upon receipt of your bill. Please contact our billing office at 714-903-7818 to discuss any questions/explanations regarding payment. If your insurance requires pre-certification or authorization for delivery or other services, YOU WILL BE RESPONSIBLE for NOTIFYING them PRIOR to services being rendered. If you have any questions about what is covered and what is.
Some insurance plans may only require you to pay a single co-pay for the complete global pregnancy. Some plans may require you to pay a co-pay for the global OB care and another for each ultrasound, non-stress test, etc. Other plans may require you to pay a co-pay per visit and per service provided. We have no control over how your insurance plan is administered. You will be expected to pay the copayments as processed by your particular insurance plan. If you disagree with how those claims are processed, it will be necessary for you to contact your insurance company about their procedures.
Please contact the office manager to arrange a payment plan if you do not have insurance or insurance without maternity benefits.